Report a Problem

Emergencies/Outages Only
Report Emergencies by phone 24/7 at our Call Center (308) 385-5461 "Option 1"

Public Outage Portal

Non-Emergency/Customer Service
For most other issues, call us at (308) 385-5480

Customer Service representatives are available Mon–Fri from 8 a.m. – 5 p.m., excluding holidays.

Outage Center