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Non-Emergency/Customer Service

For Non-Emergency issues, call us at (308) 385-5480 and use the menu options below to speak to the appropriate Customer Service representative.

Customer Service representatives are available Mon–Fri from 8:00am–5:00pm, excluding holidays.

Customer Service

Emergencies/Outages Only

Report Emergencies by phone 24/7 at our Call Center (308) 385-5461 and use the menu options below to speak to direct your call.

Emergency Call Center
Administration
Backflow
Education & Outreach
Electric/Overhead Distribution
Electric/Underground Distribution
Electric Transmission
Engineering Division
Production Division
Water Division
Warehouse